IT Infrastructure Optimization and Management
Server management
Desktop/ Workstation Management
Network Management
Handheld/ Mobile Computer Management
Server management
- Move/ Add Users
- Virtualization
- Scheduled Daily, weekly, monthly, and yearly backup
- Server monitoring of server logs for intrusion
- Server alarm monitoring; Weekly reports on past alarms, threats, and complete logs.
- Remote support and deployment for all upgrades-Onsite support if required
Desktop/ Workstation Management
- Desktop/Notebook PCs Includes: OS optimization -Antivirus -Defragmentation
- Yearly cleaning of the system for unwanted programs
- Secure Remote Support
Network Management
- Separate virtual network for handhelds
- SNMP alarm monitoring for all network devices.
- Move/ Add/ Changes to existing hardware -Optimizing existing network for better performance-Apply updates and patches
- The access point, Switch, and printers network management
- Firewall Management –implementing updates, patches and policies; live monitoring
Handheld/ Mobile Computer Management
- Centralized device management and provisioning.
- In-house repairs for OS flashing
- Track hardware repairs between customer and service depot.
- Manage maintenance renewal contracts
- Special pricing on new rollouts